Accessibility Statement

Effective Date: 01.02.2025

Our Commitment to Accessibility

Prime Core is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Current Accessibility Features

Our website includes:

• Keyboard navigation support
• Screen reader compatibility
• Alternative text for images
• Clear heading structure
• Sufficient color contrast
• Resizable text up to 200%
• Descriptive link text

Physical Accessibility

Our services are designed to be accessible:

• We provide consultation for accessibility modifications
• Our technicians can accommodate special access requirements
• We offer assistance for customers with mobility limitations
• Service appointments can be scheduled to accommodate specific needs

Ongoing Improvements

We regularly:

• Review and update our accessibility practices
• Train staff on accessibility awareness
• Test our website with assistive technologies
• Gather feedback from users with disabilities

Accessibility Support

If you encounter accessibility barriers or need assistance:

Prime Core
2305 Lake Shore Blvd W, Etobicoke, ON M8V 1A6
Phone: +1 437 370-4511
Email: info@primecore.ca

We will work with you to provide the information or service you need in an accessible format.

Feedback Process

We welcome feedback on accessibility. Please contact us with:

• Accessibility barriers you’ve encountered
• Suggestions for improvement
• Requests for alternative formats

We aim to respond to accessibility feedback within 5 business days.